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Common queries answered

Frequently asked Questions

The order confirmation email includes the delivery date that is automatically assigned by our system. You are free to get in touch with our help or track your order.

We offer 30 days of support for returns or exchanges. Please check our Return Policy section for more details.

You can update your address in the “My Account” section, or you can contact our help right away. After the order has been dispatched, we are unable to update.

You can contact us via email at Support@alquds.pk or using the website’s “Messenger” option.

You can update your address in the “My Account” section, or you can contact our help right away. After the order has been dispatched, we are unable to update.

We support international shipping. We will confirm your order on email due to different warehouse and delivery constraints. If there is a problem with shipment in your location, you will be reimbursed.

For the purpose of facilitating global shipment, we need a number of stock management services. The item may came in distinct packaging. Each item will have a unique tracking code if shipped separately .
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